Job Description
POSITION SUMMARY
The Restaurant Senior Supervisor – Puna supports the daily leadership of Puna, the signature dining destination at Nekajui, a Ritz-Carlton Reserve, ensuring each service is executed with precision, warmth, and attention to detail while delivering exceptional guest experiences aligned with the Ritz-Carlton Gold Standards and the Reserve philosophy.
This role oversees service flow, guest engagement, restaurant readiness, and coordination with Culinary, Bar, Stewarding, Reservations, Personal Hosts, and other departments to ensure seamless luxury dining experiences. The Restaurant Senior Supervisor actively supports restaurant leadership in recruiting, onboarding, training, scheduling, coaching, counseling, evaluating, disciplining, motivating, and developing Ladies and Gentlemen while serving as a role model and first point of contact within the Guarantee of Fair Treatment/Open Door Policy process.
The position is responsible for maintainin...