Job Description
Join Ebury in Toronto as a Senior FX Client Relations Executive, enhancing client experiences and driving operational excellence in currency trading.
In this pivotal role, you will act as a key contact for corporate clients, offering operational and trading support. Your client-facing experience, coupled with strong problem-solving abilities, will facilitate the management of a diverse portfolio of clients. Work in a dynamic environment where meeting client needs is paramount, and contribute to business growth through effective service.
Key Responsibilities:
• Service and manage a portfolio of 300 clients
• Assist clients with daily trading and operational queries
• Identify and promote new business opportunities
• Ensure accuracy in currency transactions and client communications
• Collaborate with internal teams for seamless service delivery
Requirements:
• Fluency in English with strong communication skills
• Knowledge of FX markets preferred
• Confi...
In this pivotal role, you will act as a key contact for corporate clients, offering operational and trading support. Your client-facing experience, coupled with strong problem-solving abilities, will facilitate the management of a diverse portfolio of clients. Work in a dynamic environment where meeting client needs is paramount, and contribute to business growth through effective service.
Key Responsibilities:
• Service and manage a portfolio of 300 clients
• Assist clients with daily trading and operational queries
• Identify and promote new business opportunities
• Ensure accuracy in currency transactions and client communications
• Collaborate with internal teams for seamless service delivery
Requirements:
• Fluency in English with strong communication skills
• Knowledge of FX markets preferred
• Confi...