BD

Senior Investigator Quality

📍 Location
cuautitlán izcalli, cuautitlán izcalli
⏰ Job Type
Full-time
📅 Posted
June 19, 2026
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Job Description

**Job Description Summary**: Reporting to the Site Quality Director or Associate Quality Manager, the Senior Quality Investigator is responsible for conducting thorough investigations of customer complaints, internal non-conformances, and other quality-related issues within a Medical Device environment.
The role ensures compliance with regulatory standards and internal procedures, aiming to identify root causes and implement corrective and preventive actions (CAPA).
This Quality position collaborates directly with Manufacturing, Engineering, Supply Chain, Quality Platform, R&D, Design assurance, Technical Services, Customer and Suppliers to ensure completion of Root Cause Analysis, CAPAs and Effectiveness Checks.
Regular, punctual attendance is an essential job function.
Willing and able to uphold BD Values.
Responsibilities include but are not limited to:
Engage with the local business and associates toward the effective promotion of organizational goals.
Proactiv...

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