Job Description
Join Dialogue’s mission in health technology as a Senior IT Specialist. Work in a hybrid environment leading security, infrastructure, and operational enhancements focused on macOS.
Your role will involve overseeing IT operations, reporting to the Manager of IT Operations & Security. You will manage senior escalations and lead comprehensive IT projects. Your expertise will enhance how employees utilize systems and devices while ensuring smooth service delivery.
Key Responsibilities:
• Provide advanced support for endpoint management issues
• Lead end-to-end IT project lifecycle and documentation
• Coordinate Okta, Google Workspace, and SaaS app management
• Support MDM-related device management workflows
• Strategize improvements in IT delivery and integrations
Requirements:
• 5+ years in IT support and operations roles
• Extensive experience with macOS environments
• Scripting skills and programming knowledge
• Understanding of cloud fundamentals (A...
Your role will involve overseeing IT operations, reporting to the Manager of IT Operations & Security. You will manage senior escalations and lead comprehensive IT projects. Your expertise will enhance how employees utilize systems and devices while ensuring smooth service delivery.
Key Responsibilities:
• Provide advanced support for endpoint management issues
• Lead end-to-end IT project lifecycle and documentation
• Coordinate Okta, Google Workspace, and SaaS app management
• Support MDM-related device management workflows
• Strategize improvements in IT delivery and integrations
Requirements:
• 5+ years in IT support and operations roles
• Extensive experience with macOS environments
• Scripting skills and programming knowledge
• Understanding of cloud fundamentals (A...