Job Description
Most banking products were not designed for the people who use them. They were designed for the systems behind them. The result is friction, confusion, and moments where users make financial decisions without fully understanding what they are agreeing to.
This role exists to change that.
You will own complex, multi-step product journeys end to end across web and mobile banking. You will sit inside a cross-functional squad alongside product and engineering, operate with high autonomy, and be expected to shape problems before solving them.
The Problem You Will Solve
Banking flows are inherently complex. Onboarding involves compliance. Payments involve risk. Account management involves states and edge cases that most users never anticipate until they are already in them.
The job is not to simplify for the sake of it. The job is to make complexity navigable, to make trade offs visible, and to make users feel in control of dec...