Job Description
Qualifications:
- SHIPBOARD Employment
- Preferably 2 years experience in a similar position (front desk, receptionist background) at an International 5 star and luxury establishment.
- Basic accounting knowledge.
- Excellent fluent English (verbal and written). Conversational in preferably two additional languages (German, French, Italia_n, Spanish, Portuguese, Mandarin).
- Good working knowledge of Microsoft Office package and Fidelio.
Duties and Responsibilities
- :Responsible to provide exceptional guest services at the reception desk
- .Responsible for supervising the day to day operation of the reception desk
- .Assists with and coordinates guests needs and requirements ensuring that all are met and the needs of the guest are observed in the delivery of the highest possible service
- .Responsible to ensure that all guest requests, enquiries and complaints are responded to immedia...