Job Description
Elevate your career as a Senior Service Representative in Montreal, QC. This position offers an opportunity to enhance customer relationships and handle transactions efficiently in a professional banking environment.
As a Senior Service Representative, you will engage with both internal and external clients, fulfilling inquiries and facilitating banking transactions. This role emphasizes effective customer service and requires strong decision-making skills to manage compliance and risk. With responsibilities spanning cash handling and administrative tasks, you will play a crucial role in ensuring a positive banking experience.
Key Responsibilities:
• Process and balance cash drawer accurately
• Handle customer transactions promptly
• Provide friendly and qualified customer service
• Identify customer needs and cross-sell bank products
• Uphold branch appearance and participate in community activities
Requirements:
• Bilingual in English and French
• 1 year...
As a Senior Service Representative, you will engage with both internal and external clients, fulfilling inquiries and facilitating banking transactions. This role emphasizes effective customer service and requires strong decision-making skills to manage compliance and risk. With responsibilities spanning cash handling and administrative tasks, you will play a crucial role in ensuring a positive banking experience.
Key Responsibilities:
• Process and balance cash drawer accurately
• Handle customer transactions promptly
• Provide friendly and qualified customer service
• Identify customer needs and cross-sell bank products
• Uphold branch appearance and participate in community activities
Requirements:
• Bilingual in English and French
• 1 year...