Job Description
Position Overview
Senior Site Reliability Engineer (SRE). Location: Canada, Toronto. Employment: Full time, Hybrid.
What You'll Do
- Customer-Centric Collaboration: Serve as a technical ambassador, working directly with customers to understand needs, address concerns, and ensure the system supports business goals.
- Participate in design reviews, production readiness checks, and post-incident analyses with both internal teams and customers to continuously improve service quality.
- Technical Excellence & Reliability: Collaborate closely with product development and other SRE teams to enhance reliability, performance, and efficiency of microservices applications.
- Analyze data from observability and monitoring tools to optimize operational metrics across customer-focused systems.
- Develop, document, and deliver technical solutions and training materials to empower colleagues and ensure con...