Job Description
Senior Unified Communication Specialist - Hybrid
Location: Surrey, B.C.
Position Overview
We are looking for a Senior Unified Communications Specialist to support and manage our unified communications environment, including hardware, software, and security components. The role requires flexibility to work full‑time shifts, including weekends and evenings.
Key Responsibilities
Hardware
- Management and operational support of all AudioCodes devices, SBA, Session Border Controllers, and Analog Media Pack devices.
- Overall management and support of all conference room Polycom devices.
Exchange Online
- In‑depth knowledge of the Exchange online admin portal and policies.
- Management and operational support of all user mailboxes, shared mailboxes, resource mailboxes, and contacts, including recovery of deleted mail and content searches.
- Management and support for all di...