Job Description
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
**_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._**
**Position Purpose:** Analyzes and reviews the contact center's workload to build resourcing and optimize scheduling plans to meet business objectives and goals. Analyzes the effectiveness and complex results of the contact center's schedule and provides scheduling methodology improvements to senior workforce scheduling team.
+ Participates in and leads meetings with stakeholders to analyze staffing plans and performance to ensure c...
**_Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT._**
**Position Purpose:** Analyzes and reviews the contact center's workload to build resourcing and optimize scheduling plans to meet business objectives and goals. Analyzes the effectiveness and complex results of the contact center's schedule and provides scheduling methodology improvements to senior workforce scheduling team.
+ Participates in and leads meetings with stakeholders to analyze staffing plans and performance to ensure c...