Job Description
Overview
Service Advisor & Customer Experience Coordinator
Be the first face customers see and the one that keeps everything running behind the scenes. If you enjoy helping people, staying organized, and being at the center of a busy, team-driven environment, this is your chance to build a career in a key support role. This role is the hub of the service department, combining front desk reception, service writing, and administrative support. You will create a smooth, professional customer experience while supporting service operations and assisting the sales and parts teams when needed.
Responsibilities
Front Desk and Customer Service
- Greet customers in person and over the phone in a friendly, professional manner
- Direct calls and inquiries to the appropriate departments
- Answer questions and provide updates on service work
- Maintain a clean, organized, and welcoming front desk and showroom
- ...