Job Description
The Role
Edmonton Kenworth Ltd. is looking for a Service Advisor for our Lloydminster Branch, who is responsible for initiating truck services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Responsibilities
Discuss repair requirements, open repair orders and ensure all paperwork is completed promptly and correctly
Responsible for adhering to well established operating procedures
Discuss repair requirements and answer inquiries from our customers
Collaborate with multiple internal and external stakeholders towards providing first class service
Requirements
The ideal candidate will possess a minimum of