Job Description
Enhance customer experiences as a Service Network Support Manager with Prevost, a leader in sustainable transport solutions. This role emphasizes performance analysis and network profitability.
At Prevost, you'll work closely with the Sr. Director Service Network, focusing on improving service quality and stakeholder engagement. Your role includes leading financial initiatives and collaborating with various teams to ensure operational success across locations in Canada and the US.
Key Responsibilities: • Monitor and optimize financial performance metrics • Conduct thorough analysis of service and parts operations • Build and maintain strategic customer relationships • Drive initiatives for customer satisfaction in the service department • Engage in active network management and travel to branches
Requirements: • Bachelor’s degree or equivalent 10 years of experience • Proven experience in a dealer environment • Bilingual skills in French or Spanish are advant...
At Prevost, you'll work closely with the Sr. Director Service Network, focusing on improving service quality and stakeholder engagement. Your role includes leading financial initiatives and collaborating with various teams to ensure operational success across locations in Canada and the US.
Key Responsibilities: • Monitor and optimize financial performance metrics • Conduct thorough analysis of service and parts operations • Build and maintain strategic customer relationships • Drive initiatives for customer satisfaction in the service department • Engage in active network management and travel to branches
Requirements: • Bachelor’s degree or equivalent 10 years of experience • Proven experience in a dealer environment • Bilingual skills in French or Spanish are advant...