Job Description
Service Superintendent – Commercial Roofing, Service
The Service Superintendent is responsible for overseeing day-to-day service operations, supporting both office and field teams to ensure projects are completed safely, efficiently, and to a high standard.
Responsibilities
- Review and document change orders, service requests, and work orders.
- Coordinate with the Service Manager on project progress, service priorities and final project details.
- Dispatch technicians with clear job instructions and required documentation.
- Monitor job performance, material usage, and completion timelines.
- Provide regular updates to clients and maintain strong customer relationships.
- Support field crews by overseeing and reviewing repairs, inspections, and maintenance work.
- Resolve on-site issues and ensure compliance with safety and company policies.
- Manage service inventory, equipment, and fleet c...