Job Description
Join EY as a ServiceNow Business Process Consultant focused on IT Service Management and HR Service Delivery. Bring your expertise to optimize and implement efficient solutions for client engagements.
As a key team member, you will leverage your deep understanding of ServiceNow modules to assist across various projects. Your duties will include leading process discovery workshops, translating business needs into functional designs, and implementing best practices for effective ServiceNow utilization. You will collaborate closely with both technical teams and stakeholders to ensure successful implementation and adoption of solutions.
Key Responsibilities:
• Lead workshops to assess current and future-state processes
• Translate requirements into ServiceNow functional designs
• Support ITSM and HRSD implementations effectively
• Assist in UAT and go-live readiness activities
• Act as a trusted advisor during the project lifecycle
Requirements:
• Strong function...
As a key team member, you will leverage your deep understanding of ServiceNow modules to assist across various projects. Your duties will include leading process discovery workshops, translating business needs into functional designs, and implementing best practices for effective ServiceNow utilization. You will collaborate closely with both technical teams and stakeholders to ensure successful implementation and adoption of solutions.
Key Responsibilities:
• Lead workshops to assess current and future-state processes
• Translate requirements into ServiceNow functional designs
• Support ITSM and HRSD implementations effectively
• Assist in UAT and go-live readiness activities
• Act as a trusted advisor during the project lifecycle
Requirements:
• Strong function...