Job Description
OverviewExpertise in understanding the customer business need and decipher it for technical development in ServiceNowResponsibilitiesSpecialization in designing solutions on ServiceNow platform basis the customer needExperience in designing Technical (LLD) Design Documents, Training Documents etc.Experience in conducting Technical Reviews, End User TrainingsStrong Experience in configuration of IT Service Mgmt.
- Incident Mgmt.
, Problem Mgmt.
, Change Mgmt.
, Release Mgmt.
, Service Request, Service Portal, Service Catalog, Asset and User Set upStrong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)Experience in configuration of CMDB, Asset Mgmt.and Orchestrations for SW Dist.Expertise in setting up ServiceNow ITBM - Project, Portfolio, Demand, Resource and FinanceExpertise in designing ServiceNow Reports and setting up Performance AnalyticExperience in creating custom processes, custom 3rd party integrations and custom applicati...