Job Description
Application Deadline: 05/30/2026
Address: 4100 Gordon Baker Road
Job Family Group: Technology
Intermediate ServiceNow ITOM Developer to provide BAU support and deliver independent development across ServiceNow ITOM capabilities, ensuring platform stability, quality, and scalable implementation of enhancements.
Key Responsibilities
- Provide BAU support for ITOM, ITAM & SecOps modules and CMDB data health.
- Triage and resolve incidents/defects, Discovery failures, integration issues, and alert ingestion/routing problems, data reconciliation issues
- Deliver enhancements with minimal support: build/configure, testing, UAT support, and deployment readiness.
- Develop and maintain: Business Rules, Script Includes, ACLs, UI Policies, Client Scripts, Scheduled Jobs, automation.
- Support CMDB quality initiatives (reconciliation, normalization, de-duplication) and ITOM improvements (correlation, enrichment, r...