Job Description
The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant, and achieving financial results on their shift.
You will excel and find happiness in this job if you:
- Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;
- Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;
- Embrace change - and get excited to rally the team to implement new innovation from A&W;
- Have a...