Job Description
Shipping Supervisor
Johnson Controls is seeking a Shipping Supervisor to manage the day‑to‑day operations of our shipping department, ensuring timely and efficient processing and shipping of all orders.
Responsibilities- Oversee day‑to‑day operations of the shipping department.
- Supervise logistics planners and ensure all orders are processed and shipped in a timely and efficient manner.
- Communicate directly with OTM planners to ensure correct carrier assignments.
- Maintain a safe, clean, and organized shipping area in compliance with procedures, rules, and regulations.
- Verify orders are complete and meet customer specifications before release.
- Schedule and assign employees to specific tasks.
- Train new employees on company policies and procedures.
- Monitor employee performance and provide feedback and coaching as needed.
- Handle customer complaints and escalate to management as necessary.