Job Description
Title: Software Developer – uCaaS
Department: Information Technology
Location: 6300 Steeles Ave West, Woodbridge
Total Potential Compensation: $95,000–$145,000
Position Summary
As a UCaaS Engineer, you will be designing and managing changes for our Microsoft Teams voice and enterprise cloud–based telephony ecosystem — making collaboration seamless across the organisation. This role goes beyond maintenance. You will design, integrate, and optimize a UCaaS platform that spans Teams, SBCs, PSTN, and compliance recording. If you’re passionate about voice technology, telecom integration, and modern collaboration tools, you will thrive here!
Responsibilities
- Engineer and support Microsoft Teams Voice and Operator Connect for all users.
- Support the manage Call Cabinet for compliance recording and analytics.
- Deliver insights through dashboards and reporting: Teams – CQD c...