Job Description
About the Job
We’re looking for a detail‑oriented, technically curious implementation specialist to support the rollout and ongoing optimization of a healthcare SaaS platform used by enterprise clients. This role partners closely with Product, Development, and client stakeholders to translate business requirements into scalable platform configurations using low‑code/no‑code tools. You’ll play a key role in onboarding, testing, process improvement, and ongoing platform optimization in a highly collaborative, fast‑moving environment.
What You’ll Do
- Execute and maintain client platform configurations
- Use Jira to report configuration bugs and communicate client change requests
- Run end–to–end configuration testing, partnering closely with Development to resolve issues
- Share work in progress with stakeholders to ensure alignment and timely approvals
- Develop clear documentation and training resources for internal teams an...