Job Description
Description
- Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
- Hands‑on solution design, configuration and troubleshooting of issues of a complex multi‑tenant (multi‑org enabled) Siebel implementation and its integration with subsidiary systems like Oracle Service Cloud and GIS (ArcGIS) in Development, Test, Pre‑production and Production environments
- Development and configuration of integration of Siebel with other Ministry Program applications using web services, RestAPI or other mechanisms
- Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
- Documenting processes and technical designs and updating build books
- Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
- Engaging with LRC and Ministry Program staff to develop techniques to expedi...