Job Description
The Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. They serve as hands‑on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer ROI.
Solution Architects are strong presenters and facilitators that co‑create the vision and own the execution with the customer while acquiring customer acceptance of the delivered solution. They drive difficult conversations and remove roadblocks to implement business strategies. They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers at all levels through the C‑suite, and on a day‑to‑day basis, interact with produc...