Job Description
Become part of our team, lend a hand and help shape the energy future with us! We are an integrated energy service provider of the Canton of Aargau. We achieve our goals with competent employees who actively participate in the continuous improvement process. We give freedom, trust each other and treat each other with appreciation. For our IT Operations & Support team at our headquarters in Aarau, we are looking for a competent and assertive personality as an IT Support Specialist on a fixed‑term basis from now or at the latest October 2026 until December 2027.
Your tasks
- Receiving, documenting and classifying requests in the ticket system (ServiceNow) including follow‑up and coordination with IT providers
- Handling incidents and service requests in 1st and 2nd level support (including infrastructure services, IT equipment, meeting room technology, printers, accessories, replacement devices)
- Ensuring smooth IT operations (business applications...