Job Description
Project Overview
The Community Administration Solutions (CAS) program delivers financial, payroll, and reporting tools to community care healthcare service providers across Ontario. It supports back‑office functions and data submissions to the Ministry of Health through hosted MIS and HRIS applications that map organizational financial data to OHRS reporting standards and enable payroll, HR, scheduling, and workforce management for thousands of users and employees.
Key Responsibilities
- Provide daily Tier 2 subject matter expertise and client support through the Footprint ticketing system (or other mechanisms) for Quadrant Workforce modules (HR, Payroll, Scheduling, Leave Management, QSS), MS Dynamics Great Plains, BSSI HFM, and Logibec MMS
- Ensure accurate and timely payroll support for healthcare employees supported by client organizations
- Prioritize regularly scheduled support activities alongside urgent, unscheduled support ...