Source Code
Sr. Business Analyst (Fixing Long-Term Act 2021, Digital Service Standard, Ontario De[...] (Win[...]
Job Description
Overview RQ11177 - Sr. Business Analyst
1-year 4-month contract (322 business days) - possible extension
ONSITE 5 days - 56 Wellesly St East, Toronto
Security Level: CRJMC
Must Haves
- Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, and Service Design Playbook.
- Conducting comprehensive user research with relevant end‑user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
- Demonstrated strong interpersonal, verbal, and written communication, and presentation skills.
- Applying re‑engineering/lean concepts to promote business improvements through alternative, cost‑effective service delivery approaches.
- Highly proficient using MS Office products and team‑oriented tools such as Miro.
Nice-to-have
- Public sector experience working in the healthcare industry, specifically in maintaining and supporting systems such as L...