Job Description
Job Description
The Advanced Customer Support (ACS) team of Oracle NetSuite Professional Services is seeking a senior‑level consultant, ideally with software industry experience. ACS is an umbrella subscription service that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value for our customers.
Responsibilities
- Participate in the identification and documentation of customer NetSuite value gaps using the proprietary SuiteReview methodology.
- Participate in driving the approach to remediate gaps and reach consensus with the Customer.
- Work with customers to remediate highest priority gaps.
- Architect solutions for complex business requirements, including configuration, integration, and technical components, in partnership with the Technical Services team.
- Define detailed functional requirements for automations and integrations to NetSuite.
- Work with TS team to des...