Job Description
Our Sr. Staff TechOps & Support Engineer provides technical leadership for enterprise production operations by ensuring the stability, availability, and continuous improvement of mission-critical environments while driving automation, operational excellence, and service reliability across the organization.
Responsibilities
- Ensure high availability, performance, and reliability of production systems and platforms
- Drive incident response, root cause analysis, problem management, and continuous service improvement initiatives to enhance platform reliability and reduce operational risk.
- Architect and optimize CI/CD pipelines, deployment strategies, automation frameworks, monitoring, and observability solutions to improve operational efficiency.
- Provide technical leadership for IBM Cloud Pak Stacks, Confluent, Elasticsearch, container platforms, and enterprise infrastructure while supporting complex production deployments. <...