Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Incident Manager based in Chile.
As a Staff Incident Manager, you will lead the end-to-end response to critical production incidents, ensuring fast resolution while strengthening long-term operational resilience. You will coordinate cross‑functional engineering teams during high‑impact events, establish best practices for incident management, and continuously improve reliability processes. Working in a remote, globally distributed environment, you will drive operational excellence through structured communication, measurable performance improvements, and blameless postmortems. This role combines technical understanding, leadership, and strategic thinking to help maintain highly available, business‑critical systems that support customers worldwide.
Accountabilities
- Lead the end‑to‑end management of major ...