Job Description
Join JETNET as the Strategic Director of Account Management, focusing on customer‑centric strategies that enhance retention and ensure success in the aviation sector. This leadership role champions onboarding and customer engagement programs.
Key ResponsibilitiesElevate customer retention and renewal strategies
Operationalize scalable onboarding and success programs
Monitor customer health and devise at‑risk strategies
Act as a senior escalation point for key accounts
Create cross‑sell initiatives aligned with growth objectives
Requirements7+ years in account management or customer success
3+ years in team leadership roles
Demonstrated success in retention improvement initiatives
Background in B2B SaaS or information services
Exceptional communication and relationship‑building skills
Your expertise can transform customer engagement and growth at JETNET.#J-18808-Ljbffr
Key ResponsibilitiesElevate customer retention and renewal strategies
Operationalize scalable onboarding and success programs
Monitor customer health and devise at‑risk strategies
Act as a senior escalation point for key accounts
Create cross‑sell initiatives aligned with growth objectives
Requirements7+ years in account management or customer success
3+ years in team leadership roles
Demonstrated success in retention improvement initiatives
Background in B2B SaaS or information services
Exceptional communication and relationship‑building skills
Your expertise can transform customer engagement and growth at JETNET.#J-18808-Ljbffr