Zendesk Group

Strategic AI Success Lead for Customer Success

📍 Location
Mexico, ciudad de méxico
⏰ Job Type
Full-time
📅 Posted
June 17, 2026
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Job Description

A leading customer service technology firm is looking for an AI Success Strategist based in Mexico City. The role entails owning AI roadmaps for clients, ensuring alignment with business goals, and driving measurable impact through strategic partnerships. Candidates should have over 5 years of experience in Customer Success or related fields, with a strong grasp of AI and project management skills. This position offers a hybrid work model, enhancing collaboration while allowing remote work flexibility.
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