Job Description
**Job Summary**
The Manager, Strategic Distribution Partnerships is responsible for leading the operational performance, strategic relationship management, and continuous improvement efforts for outsourced distribution partners supporting Papa Johns’ supply chain network. This role serves as the primary point of contact for third-party distribution providers and is accountable for ensuring safe, reliable, and cost-effective service execution across outsourced markets.
The position will oversee partner performance against key operational KPIs including OTIF, cost-to-serve, safety, quality, and customer experience metrics while driving issue resolution, service recovery, and continuous improvement initiatives. This role will work cross-functionally across Transportation, Customer Service, Supply Chain Operations, Procurement, and Franchisee-facing teams to support the long-term outsourced distribution strategy and future market transitions.
**Duties and Respons...
The Manager, Strategic Distribution Partnerships is responsible for leading the operational performance, strategic relationship management, and continuous improvement efforts for outsourced distribution partners supporting Papa Johns’ supply chain network. This role serves as the primary point of contact for third-party distribution providers and is accountable for ensuring safe, reliable, and cost-effective service execution across outsourced markets.
The position will oversee partner performance against key operational KPIs including OTIF, cost-to-serve, safety, quality, and customer experience metrics while driving issue resolution, service recovery, and continuous improvement initiatives. This role will work cross-functionally across Transportation, Customer Service, Supply Chain Operations, Procurement, and Franchisee-facing teams to support the long-term outsourced distribution strategy and future market transitions.
**Duties and Respons...