Job Description
A leading BPO company in Mexicali is seeking a Strategic Quality Assurance Supervisor. This role requires an analytical leader capable of transforming quality data into strategic insights. Candidates should have a high school diploma, preferably a bachelor's degree, and be bilingual in Spanish and English (B2+). Responsibilities include leading the QA team, implementing QA standards, and presenting insights to senior management. This office-based position offers a structured environment with varying schedules Monday to Friday.