Job Description
CATEGORY: Technician (T3)
DEPARTEMENT: Academic Affairs Student Accounting Services (SAS)
SUPERVISOR: Senior Manager of Student Accounting Services or any other supervisor designated by the president.
POSITION OVERVIEW
The Student Accounting Assistant will provide information, support, and regular communication to students regarding tuition, fees, payments, and billing. The position will be responsible for responding to telephone inquiries, assisting with student walk-ins, managing the SAS shared mailbox, serving as a backup for SAS team members, and coordinating with other departments on matters related to student billing, collection, and refunds. The assistant serves as a primary point of contact for students and families regarding financial accounts and support for updating the records on the Student Information System within the department.
Primary Duties & Responsibilities...