Job Description
Description
Role Overview
At Chegg, we’re on a mission to deliver an unprecedented return on a student’s time and money. Our programs deliver exceptional outcomes at market-leading prices by offering seamless experiences for students from the day they enroll at Chegg Skills until the day they graduate.
We are looking for a Student Success Outreach Coordinator to join our team and support students in their educational journey. This individual will manage a high-volume caseload of students, engage with them through various communication channels, and ensure theyremain on track to complete their programs and acquire the skills they need to reach their goals.
In this role, you will proactively engage students, helping to convert trial-period students into confirmed enrollments while driving sustained learner engagement throughout their program. You’ll use your strong communication skills and problem-solving abilities to re-engage stu...