Job Description
Supervisor, Accounts Receivable (Bilingual)
The impact you will have: As the Accounts Receivable Supervisor, you will lead a team of AR representatives and drive collections performance through clear targets, strong customer engagement, and disciplined execution of key performance indicators (KPIs). Your leadership will help improve cash flow, reduce past‑due receivables, and strengthen customer relationships.
What you’ll do
- AR Policy Execution
- Champion and consistently enforce the Accounts Receivable collection policies and procedures.
- Ensure full compliance with AR guidelines, controls, and procedures.
- Collections Leadership & KPI Management
- Lead, coach, and manage a team of Accounts Receivable collectors to drive consistent, high‑quality collection performance.
- Establish, monitor, and review weekly collection KPIs, including customer touches, past‑due reducti...