Job Description
Company Overview
Nova Cannabis Inc. is a national cannabis retailer operating primarily through the Value Buds banner. We aim to attract, grow, and retain a loyal customer base by offering high-quality cannabis products at every‑day low prices.
Role Overview
We are looking for an experienced Supervisor to manage store operations, deliver excellent customer service, and lead product knowledge initiatives.
Responsibilities
- Deliver exemplary customer service and greet customers at the store.
- Assist customers with product selection, education, and upselling.
- Resolve customer complaints and report to management.
- Accountable for product rollouts, launches, and local market trends.
- Evaluate programs and promotions and provide recommendations.
- Assist customers with store pickups and car service when appropriate.
- Create a positive culture and promote cannabis awareness.
- Meet or exc...