Job Description
Do you enjoy working with customers and supporting them with your expertise?
Would you relish the opportunity to take ownership?
Join our SDM team
Support Delivery Managers (SDMs) accelerate customer value and retention through proactive support advocacy and strategic partnership. They bridge customers, support, and internal teams to anticipate risk, drive accountability, and enable long-term customer success.
Take ownership of prestigious accounts!
As a Support Delivery Manager, you will operate at the heart of what our business values the most: supporting our customers. You will work as a trusted advisor to our high-value customers, providing guidance and proactive support on product adoption. You will also manage customer escalations and service incidents.
As a Support Delivery Manager II, you will be responsible for: