Job Description
Overview
FountainTire is seeking a knowledgeable and dedicated IT professional to lead our dynamic team as a Support Desk Manager, based at our South Edmonton Corporate Head Office! The Support Desk Manager is responsible for leading and overseeing the day-to‑day operations of the IT Support Desk. This role ensures the delivery of high‑quality technical support services, effective incident and request management, and a positive end‑user experience. This role provides people leadership, operational oversight, and continuous improvement of service management processes aligned with business and IT objectives.
What do we offer at FountainTire?
- Competitive salary: $96,000 to $107,000 per year
- Comprehensive benefits including health, dental, and vision care, along with life insurance and short/long term disability programs
- Short-Term Incentive Program with a target incentive of 15% to recognize your contributions to the organization ...