Job Description
Full-time | Remote | B2B SaaS | AI + Social Tech
Are you a tech-savvy problem-solver with a builder’s mindset? Do you thrive in fast-paced environments where no two days are the same? BrandBastion is redefining 24/7 support, and we’re looking for a sharp, empathetic, and execution-focused teammate to join us in delivering the fastest, smartest, and most human support in the industry.
Why this role matters
We're not just answering tickets. We're building the future of support, instant, AI-powered, and truly human. You’ll be the heartbeat of our support operations, sitting at the intersection of:
- Real-time chat, email, and internal team support
- Platform expertise and troubleshooting
- Client onboarding and implementation
- Product feedback and operations scaling
What You’ll Do
- Be the first line of instant help: Provide live chat, email, and Slack support with clarity, urgency, and e...