Job Description
NHS Fife have an exciting opportunity for a Telephonist to join our NHS Fife Switchboard team at Victoria Hospital, Kirkcaldy.
We are looking for an enthusiastic individual who is organised and has a positive approach to work.
You should be ready for a challenge and also enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and respond to queries.
This post will require shift work and you will need to have the ability to work all shifts across a 24 hour period, 7 days a week.
The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.
Full training will be given to the successful applicant but knowledge...