Job Description
The System Administrator will provide Linux and Windows server and network support. Additional tasks will include maintaining systems, troubleshooting customer-related issues and assigned project work. Requirements Monitoring managed customer equipment Take lead on Project work Managing & monitoring the ticketing system queue Providing remote troubleshooting and onsite troubleshooting as required Performing administrative tasks and troubleshooting for managed desktop clients Reviewing and analyzing logs such as security and maintenance log files Escalating to next level technical/vendor support as needed Proactively contacting customers when critical events require Strong communication skills – written and verbal Excellent customer service skills in person, over the phone and via email Strong multitasking, troubleshooting and analytical thinking skills Good time management skills, the ability to work independently Ability to multitask Qualifications 4 years of Linux System Administrati...