Job Description
At LGI Healthcare Solutions, we value diversity and equal access to employment for all. Should you require specific assistance during the recruitment and integration process, don’t hesitate to let us know. It will be our pleasure to accommodate you while respecting the confidentiality of your personal information.
Job Description
- Perform installation, upgrade, enhancement, relocation, and migration activities for products and their components according to each client’s specific environment, using established procedures and tools (these activities are performed remotely).
- Support clients in problem resolution through root cause analysis, solution implementation, and ensuring the client’s needs are met.
- Participate in processing customer requests using the appropriate support tool.
- Communicate directly with clients during the execution of work and act as the central point of contact for follow-up on outst...