Job Description
We are seeking an experienced Systems Engineer (Level 4 or Level 5) to support a recently upgraded suite of enterprise collaboration platforms used by a large and diverse user community. This role offers the opportunity to work closely with end users and customers, serve as a primary point of contact for system assistance, and become a subject matter expert on the platforms.
The ideal candidate is customer-focused, technically capable, and comfortable engaging with users at all levels—from analysts to senior leadership.
Key Responsibilities