Job Description
We are currently seeking a Systems Engineering Specialist Advisor to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).
The Oracle Fusion Cloud Financials Consultant is responsible for delivering functional support, system enhancements, and continuous improvement services across Oracle Fusion Cloud Finance modules. This role serves as a trusted day-to-day partner to Finance and IT stakeholders, ensuring system stability, process efficiency, SLA adherence, and alignment with evolving business requirements throughout the full engagement term.
DAY-TO-DAY JOB DUTIES
- Provide ongoing functional support and troubleshooting across Oracle Fusion Cloud Financials modules: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management (CM), Expenses, and Subledger Accounting (SLA).
- Manage and resolve support tickets within agreed SLAs; conduct root cause analysis on recurring issues and implement permanent...