Job Description
Position Summary
We are seeking an experienced and results-driven Team Lead – Telemarketing to manage, coach,and motivate a team of telemarketers. The ideal candidate will be responsible for driving leadgeneration, improving conversion rates, ensuring high-quality customer interactions, and achievingteam performance targets.
Key Responsibilities
Team Management
Lead, supervise, and motivate a team of telemarketing executives.
Conduct regular team huddles, coaching sessions, and performance reviews.
Monitor attendance, productivity, and adherence to schedules.
Foster a positive and high-performance team culture.
Performance & Sales Management
Ensure achievement of daily, weekly, and monthly lead generation or sales targets.
Track team KPIs and provide actionable feedback to improve performance.
Analyze conversion metrics and identify opportunities for improvement.
Develop and implement strategies...