Job Description
Dollarama is hiring a full-time, permanent Team Leader at their store in Hamilton, Ontario (L9C 5R8) . This role starts at $18.60/hour and involves leading store associates, overseeing daily operations, and maintaining Dollarama's high standards for customer service and merchandising.
Responsibilities
- Leading and supervising store associates, providing guidance and support
- Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
- Ensuring excellent customer service standards are met
- Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
- Implementing and maintaining visual merchandising standards based on company strategy
- Addressing customer complaints and resolving issues promptly
- Ensuring store safety and cleanliness standards are met and contributing to their maintenance
- Performing cash managem...