Dollarama

Team Leader in Retail Operations Management

📍 Location
windsor, qc
⏰ Job Type
Full-time
📅 Posted
June 06, 2026
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Job Description

Drive retail excellence as a Team Leader, aiding in operational management and staff guidance. Ensure optimal service standards while overseeing day-to-day store activities.

In this leadership role, you will collaborate with the Store Manager to guide associates and maintain store performance. Your responsibilities include merchandising, overseeing customer service, and managing inventory processes, coupled with staff training. Your influence is key in creating a dynamic store environment.

Key Responsibilities:
• Supervise and support store associates daily
• Ensure effective merchandising and shelf stock management
• Maintain superior customer service practices
• Conduct manager-on-duty duties and time management
• Participate in hiring and training of employees

Requirements:
• At least one year of retail experience
• 1-2 years as a supervisor in retail
• Willingness to progress within the company

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