Job Description
Rates are essential to everything Council delivers. From roads and water infrastructure to community facilities and services, rates help make it happen.
We're looking for an experienced and customer focused leader to oversee Council's rates administration function and lead a small, high-performing team of three. This is a varied role that combines people leadership, technical expertise, problem solving and customer service, ensuring our rating systems and processes are accurate, fair and compliant.
About the Role
You'll be responsible for the efficient and accurate administration of Council's rating activities, including rates invoicing, remissions, database maintenance, debt recovery and legislative compliance. You'll provide expert advice and support to staff, customers and stakeholders, while helping to high-impact or sensitive issues.
Reporting to the Business Services & Rates Manager, you'll play a key role in supporting the delivery of Coun...