Job Description
On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry.
If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here!
What You’ll be Doing
- Manage inbound calls/chat/emails and customer service inquiries;
- Provide accurate, valid, and complete information;
- Identity customers’ needs to achieve satisfaction;
- Keep records of customer interactions, process customer accounts, and file documents;
Requirements
- Native / Fluent level in the Czech language;
- B2-level English skills;
- Strong phone contact handling and active listening skills;
- Ability to multitask, prioritize and manage time effectively;
- Exceptional problem-solving and ability to respond to differ...